Privacy Policy



Engenie Ltd (We) are committed to protecting and respecting your privacy.


This policy (with our terms of use and any other documents referred to in it, together our Terms of Use) applies to your use of:

Our Terms of Use set out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.

For the purpose of the Data Protection Act 1998, the data controller is Engenie Ltd of Camburgh House, 27 New Dover Road, Canterbury, Kent CT1 3DN.


We may collect and process the following data about you:

If you contact us, We may keep a record of that correspondence.


We use cookies to distinguish you from other users of our site, the App, App Site, Appstore or Service Site. This helps us to provide you with a good experience when you use our site, the App or browse any of the sites and also allows us to improve the App and The Sites.

Uses made of the information

We may use information you submit when registering, device information, log files and location information to create your account, support and debug or improve the Service. We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.

We do not disclose information about identifiable individuals to our advertisers, but We may provide them with anonymous aggregate information about our users (for example, We may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data We have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

Disclosure of your information

We may disclose some or all of the data We collect from you when you download or use the App to the following third parties:

Category of data Recipient
Charge point usage data Office for Low Emission Vehicles (OLEV)

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and subsidiaries, as defined in section 1159 of the Companies Act 2006.

We may disclose your personal information to third parties:

Where We store your personal data

The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of your request, order or reservation, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer technology . Where We have given you (or where you have chosen) a password that enables you to access certain parts of The Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data using 128 bit encryption, We cannot guarantee the security of your data transmitted to The Sites; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by sending an email to

The Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that We do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information We hold about you.

Changes to privacy policy

Any changes We may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App or the Services.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to

Our Mission

Clean transport through clever technology

We’re at the forefront of delivering faster, smarter EV chargers.
Because we all want to drive a better future.

Contact us